Order Questions

Ordering Questions

• Do you offer financing/payment plans?
• Do you ship internationally?
• Billing Address Is Incorrect
• Coupons & Discounts
• How do I change the store currency?
• I forgot my store account email

See all 16 articles

Order Status

• How Can I Check The Status Of My Order? Where can I get a tracking number?
• How Do I Cancel Or Change An Order?
• I Never Received A Confirmation Email.

Shipping Information

• Shipping Times FAQ
• Tracking Number Is Wrong
• Tracking Number Says My Order Was Already Delivered
• Package Held at Customs / Payment of Charges

Warranties & Policies

• Native Instruments Controllers, Soundcards and Mixers (Warranty)
• AIAIAI Headphones (Warranty)
• AlphaTheta / Pioneer DJ Warranty
• DJTT Controllers and Accessories (Warranty)
• Return Policy
• V-Moda Headphones (Warranty)